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        ASSOCIATE MANUAL

        Let me start by saying that I am SO thankful that you are a part of this. My dream for this team is that it would not only be a source of supplemental income for you, but that it would also be a place of creativity & community.  I am so excited to dive into this process with you as we grow professionally & personally together.

         

         

        Our WHY

        The Remnant Collective was created to capture love in its truest form and in return, share love by giving back. We are so DANG blessed that we get to work with in love couples on a regular basis. Think about it – we get to surround ourselves with the most beautiful thing that exists, love. Because we get to capture that love and are so filled with it in return, we get to give it back by doing an annual project that can make a difference in our world.

        The Story

        Hey there, it’s Ashley – and I wanted to share the story of how this idea came to be with you all. This is a personal story for me, but I think it’s something worth understanding as we begin this journey together. 

        In 2016 I went though a divorce from a man who was emotionally & verbally abusive. When I built up the courage to leave, I was in an awful place in almost every way. I moved to Charlotte to live with my parents. This was a new city for me as I was born and raised in NY. Everyone was continually asking me why I chose to go into the wedding industry after a rough divorce, but I knew in my heart that love was something far better than what I had experienced. Every couple I met inspired me to believe in something greater than what I had experienced & challenged my negative views on relationships. This job has taught me perseverance & hope – and I believe it’s been a crucial part in my personal healing. I experienced something that didn’t reflect a healthy version of love, but my hope was and still is to capture true love in its most raw form & to hold onto the best that love has to offer. I believe true love is a very real thing & feel privileged to be inspired by it every day.

        Shortly after moving to North Carolina, I started working in a hospital doing new born photography as I threw myself into my business. I began to grow Ashley Steffens Photography from the ground up as I did this hospital job to support myself. My business was everything to me in this time – I was determined to show my ex that he was wrong about who I was / what I was capable of and probably bordered on an unhealthy obsession with work. But, at the end of the day, it got me to a point where in one year I had so many inquiries coming in that I couldn’t handle them all myself. I wouldn’t claim this is the healthiest way to find motivation, but I believe it all worked together for the good in the end.

        Part of what got my business to this point was a partnership with Destination Elopements. In the beginning, I was trying to create a certain look in order to attract a particular client by doing styled shoots that showed what I loved to do most – a bohemian, free spirited, more laid back approach to weddings & elopements. At the time, Katrina Evans (the owner of Destination Elopements), was working at a venue that I hosted a styled shoot at. We worked extremely well together & she asked me if I would like to partner with her in her new business endeavor – an elopement company. I honestly didn’t think it would be that much work but was excited about the prospect of photographing elopements, so we began to work together. Her business blew up & I grew alongside her.

        At the point I could no longer handle all the inquiries I was getting, I began to throw around the idea of hiring associates to help me. At the same time, I had been thinking a lot about how I went to school for film & journalism in order to tell stories that had a greater purpose or could help the world become a better place / to shed awareness. These two ideas collided into the Remnant Collective. 

        Between my past of abuse, why I went to school & my growing business – this all made sense. I wanted to help people who were in situations like my own or other unfortunate places of life while still using my skill set & what the Lord had blessed me with in that moment. The Remnant Collective became a place for community, passion & giving back – it’s my dream.

        3 Key Approaches

        CLIENT FIRST

        The main thing to remember is that we are ALL ABOUT THE COUPLE. Your artistic vision comes secondary to the client – client over creativity. If the client has requests, do everything in your power to make them happen (within reason of course). Keep a positive attitude & remember that this is one of the biggest days of their life! It is very easy to forget the significance of a wedding day when you work in the wedding industry, but at The Remnant Collective, we are all about making their experience the best it can be. Our goal is to create a fun experience for our clients from start to finish – so smile, listen & make a friend!

        ALWAYS PREPARED

        At the Remnant Collective, we want to ensure we capture all of those “in between” moments. We are photojournalistic photographers which means we want to tell the story of the entire day – the little moments between a mom and her son, the glances across a room, the soft touch of a significant others hand as they listen to vows and are reminded of their own commitment – all of these moments are what we’re after. In order to capture these moments, you have to be ready at all times. Never leave your cameras – keep them on you at all times & when you need a break (for dinner or in a slow moment), keep them within arms reach. You’re there to tell their story – do your best not to miss a moment of connection.

        MOVEMENT & MOMENTS

        Our clients expect a “natural” look to their photos & videos = they typically do not want to be “posed” or forced into unnatural positions. If it’s not something you’d naturally do with your significant other – don’t make the client do it. Of course, we want to direct them into that natural look – so, we will teach you prompts to use to get your clients moving and out of their awkward “taking a photo” pose. Please avoid any cheesy poses & keep clients moving to stay consistent with the Remnant Collective look. We will dive more into this in the “Using Prompts & Movement” section of this manual.

        THE DETAILS
        Attire
        Compensation
        Travel
        Client Satisfaction
        NON-COMPETE
        IMAGE & VIDEO USAGE
        A.
        The main focus for attire is looking professional. Please keep in mind that even though you are a creative, you are still a professional presence at any job. You must wear black attire to any wedding events & clean, dark colored attire to any other sessions (such as engagement or bridal). If your clothing is not entirely black, it should be fine - but keep in mind the traditional wedding vendor attire & try to keep in line with professional dress codes. For elopements that involve hiking, feel free to wear hiking gear, but please look clean and put together. So ladies, if you're wearing leggings & hiking boots, try to do your hair and makeup a little just to give a more put together appearance. Restricted attire will include but is not limited to: denim, cargo pants, yoga pants, tank tops, shorts, casual t-shirts, low-cut blouses, athletic shoes, sandals, wrinkled or unlaundered clothing.

        For Photographers

        PHOTOGRAPHER’S CHECKLIST

        • Upon receiving a job, sign your sub-contract sent to you by the team’s community manager.
        • Send an introductory email within one week of booking introducing yourself to the client. You can find a canned email labeled “Photographer – Introduction Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • If your client’s package includes an engagement session, send your client the “Engagement Session Scheduling” email under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors. — You will be in charge of scheduling this session. If your client also purchased a Love Story Film for video, you will need to help organize a time that works for you, the client, and their videographer.
        • Taking the couple’s engagement photos – this is a great time to get to know your clients better! Please arrive 15 minutes early. Feel free to take some time before you start shooting to stop & get to know your client. We love to see you personally connect & build a relationship with your brides & grooms and it makes your job of documenting their day much more meaningful. Developing a connection shows in your photos every time!
        • Send a thumb drive with all of the files from the engagement session to Ashley Steffens at:
          026 Jay Street
          Suite B – 16
          Charlotte, NC 28208
          & Ashley will send the files to our editor. Please be sure to send a receipt to ashley@theremnantcollective.com in order to be compensated for the purchase of your thumb drive & shipping expenses.
        • Send a confirmation email to the client 10 days before the event. You can find a canned email labeled “Photographer – Confirmation Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • Arrive to the wedding 15 minutes early and do your best to stick to the schedule that the community manager created with the bride & groom.
        • Send a thumb drive with all of the files from the wedding to Ashley Steffens at:
        • 026 Jay Street
          Suite B – 16
          Charlotte, NC 28208
          & Ashley will send the files to our editor. Please be sure to send a receipt to ashley@theremnantcollective.com in order to be compensated for the purchase of your thumb drive & shipping expenses.
        • Send a Thank You email to the client within a week after the event. You can find a canned email labeled “Photographer – Thank You Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • Complete all post-wedding questionnaires sent your way by our team.
        Using Prompts for Movement & Emotion

        Using movement is key to our style and to making the clients feel comfortable and “unposed”. As the photographer, you will primarily be directing clients and in charge of making the clients feel comfortable with the movements and prompts you direct them into. The key is to be attentive to each individual couple & read what works for them. Some prompts will work better for some clients than others. If a couple is goofy, more fun and silly poses may work better for them, but if they are more quiet and sweet, the more thought provoking prompts may work best for them. I would suggest trying both vibes with each couple to try a variety of moods and options, but work your way from one to the other with thought. For example, do not jump right from a deep moment into something super silly unless it fits with the moment. Let your couple have moments – encourage them to slow down, relax, and enjoy this unique experience they get to have with one another. Here is a list of some of our prompts in an order that may make sense and flow with different moods:

        1. I usually start with just having them hold each other close and give each other “snuggles and kisses” – not always kisses on the lips but cheek, forehead, nose, etc.
        2. Have them hold hands and walk to and from you. The second time they walk, have them bump into each other or pull each other back and forth to make it more playful.
        3. Tell the guy to stand behind the girl, facing her away from him. Tell him to “sneak up on her” and “attack her w love” – you can give examples like wrap his arms around her or pick her up or give her kisses
        4. Have them take turns using their nose to draw shapes on each other’s cheek – make sure they remain mindful of their facial expressions and that their facial expressions don’t express thinking too hard about the shape.
        5. Have him stand behind her and wrap his arms around her “as un-prom-like as possible”. I use the wording “pretzel your arms around each other” and usually help them a little if the prom looks like a prom pose. First have them snuggle into each other – you can have him whisper in her ear or sniff her hair (this usually leads to some giggles) to give them something to do.

        You can see how this series flowed from more serious to fun with transitions into each mood. Try to keep it a fun overall experience!

        Taking Control of the Photography Schedule

        As the photographer, you are not the planner, but you are responsible for keeping to the photography schedule. When there is something photography related coming up (for example, bridal party photos), do not be afraid to make an announcement to the entire room that they will need to be outside in 15 minutes for their photos – you can remind them again at 10 minutes and 5 minutes depending on the crowd and how ready they are. Do not push anyone to rush, but be sure you accentuate that you want to stick to their schedule the best you can so that they get the most efficient use of their time. Of course with this, it is important to read the situation and crowd. You do not want to be overly pushy, but it is comforting to clients and their loved ones if they know that you’ve got this & are making sure everything you were hired to do gets done – so take charge! They do not want to have to think about when to be where, so it is your job to do that thinking for them & politely guide them through their schedule.

        During family photos, it is great to take charge and be assertive, but still remember that the people you are “taking charge of” are simply there to celebrate someone they love, so do not be rude or inconsiderate of them just because they are not your direct clients. It is important to take charge while still being polite and considerate of others. Typically to keep the flow of family photos going, we will have a second shooter call out names from a pre-made family shot list & you as the first photographer will focus on getting the shot. You can both be keeping an eye on the family members to make sure they look nice, there is nothing in their pockets, no one’s hair is wild & that their positioning looks clean yet close (we don’t want big gaps in between family members, encourage them to “squeeze in”)

        Partnering with your Remnant Collective Videographer

        You and your videographer are a TEAM. So often in this industry, videographers and photographers have to battle in order to get the shots they want. With our team, both photo & video are important roles. As the photographer, you will be taking charge in most situations. You will be directing the clients during their couple’s session and the videographer will be accompanying you. They should not be stepping in for every prompt or shot, but they have full permission to step in when they know a shot will be good for video. They will be trained to tap you on the shoulder or quickly get your attention, step in for a brief moment to get their shot, and then let you continue on with your shoot. We will be trying to schedule 15 minutes into the day just for the videographer and client, so they shouldn’t need to be stepping in too much. The nature of this exchange should be direction by the photographer with full awareness that the videographer should be able to step in when a shot is valuable for video.

        Photography Shot List

        • Getting Ready
          • Details
            • Dress
            • Rings
            • Ask them for Important Details
            • Shoes / jewelry
          • Bridal Portrait
          • Groom Portrait
          • Getting Ready
            • Any robe shots (if applicable)
            • Finishing touches of hair & makeup
            • Group getting ready
          • Second shooter will be with groom / first shooter with bride
        • Wedding Party
          • Bridesmaids
            • Formal Smiling
            • Hugs
            • Walking
            • Each bridesmaid with bride
              • Smiling (wide & close up)
              • Silly (unless they don’t want these)
          • Groomsmen
            • Formal Smiling
            • Serious / Boyband
            • Walking
            • Each groomsman with groom
              • Smiling (wide & close up)
              • Silly (unless they don’t want these)
          • Group
            • Formal Smiling
            • Cheering for couple in the center
            • Walking
        • Family
          • Formal Smiling of each grouping
            • One Closer up one Farther away
        • Couple portraits
          • Prompts we have discussed
          • Try to get sunset photos when scheduled
          • Bridal Portrait
          • Groom Portrait
        • Ceremony
          • Each couple walking down the aisle
          • Closer up when exchanging rings
          • Kiss
          • Walking down the aisle after being announced
          • Moments of emotion with guests
        • Reception
          • First Dances (close ups and wide shots)
          • Cake cutting (wait for good moments)
          • Traditions
          • Speeches
            • Closer up of those making a toast (try to get the moment of them toasting w their glass in the air)
            • Wide shots of bride, groom & speaker
            • Close ups of bride & groom’s expressions
          • Dancing (especially bride & groom)
          • Any shots requested by family

         

         

        SAMPLE GALLERIES by Ashley Steffens Photography

        Wedding:
        Lauren & Austin – https://ashleysteffens.pic-time.com/-laurenaustinswedding
        Taylor & Deon – https://ashleysteffens.pic-time.com/-taylordeonwedding
        Anna & Matt – https://ashleysteffens.pic-time.com/-annamatthewswedding

        Intimate Wedding:
        Sarah & Wade – https://ashleysteffens.pic-time.com/-sarahwadeswedding

        Elopement:
        Carleen & Joshua – https://ashleysteffens.pic-time.com/-carleenjoshuaselopement
        Amanda & Jeremy – https://ashleysteffens.pic-time.com/-amandajeremyselopement

        For Photography Editors

        File Management

        Photography Files Transportation:

        1. 4 days after a job’s date, check in with the photographer to make sure that they sent out their thumb drive. When this is confirmed check the “Make sure the photographer for {{client.name}}’s event sent out thumb drive” to-do un Dubsado.
        2. Continue through the “Upon Receiving Files” instructions below.

        Videography Files Transportation:

        1. Check the following week for any video jobs happening with TRC.
        2. Send one of our SSDs to the videographer assigned to a job.
        3. Keep up with where the SSD is at all time. It will go from your hands to the videographer. The videographer will offload their footage and send it to our editor. Next, the editor will offload the footage & send the SSD back to us. The associate / editor will be instructed to email you upon receiving and sending out the hard drive.
        4. Continue through the “Upon Receiving Files” instructions below.

        Upon Receiving Files:

        Photographer’s files should arrive to the office via a thumb drive. Videographer’s files will arrive via a hard drive that you have sent to them (instructions for that are below the “Upon Receiving Files” instructions).

        1. Upon receiving files in the mail or through Vimeo, immediately offload the files to “TRCFS”
          1. Go to TRCFS – you can find the server under “Locations” in finder on an office computer.
          2. Go to TRC Client Material Storage
          3. Choose the year of the event
          4. Create a new folder titled in our standard format: Month_Date_ASSOCAITE-Couple’sNamesEventType (examples: 05_05_KAILYN-Judy&TomWedding OR 12_30_ASHLEY-Caityln&JaredEngagement)
          5. Inside that folder create a new folder titled “Images” for photos or “Footage” for video
          6. Drag and drop the files from the job into the appropriate files
        2. Confirm with the sender that you have all the files from both the lead and second photographer / videographer when applicable using the “Files Confirmation” email template in Dubsado – remember to change the outgoing email to the associate’s email so that it doesn’t go to the client instead
        3. Assign the job to an editor. Send an email to the editor notifying them of their assignment.
        4. Assign all of the “EDITOR” tasks in Dubsado to the job’s editor.
        5. Check off the task “Offload the files for {{client.name}}’s event & assign the editing job to an editor. Assign all of the “To-Do” tasks for the editor to that editor in the job’s workflow” in your to-dos in Dubsado / on the white board
        6. Notify the sender that you received the files (each associate has an email in the format FirstName@theremnantcollective.com – please ask if you are unsure of the correct email) using the “Files Received” Email template in Dubsado – remember to change the outgoing email to the associate’s email so that it doesn’t go to the client instead
        7. Once the files are offloaded, back them up to our cloud storage (more info to come)

        Video Delivery:

        1. Once videos are competed & approved by Ashley, they are ready to be sent out to the client.
        2. The video editor will leave the settings on private throughout the approval process, so we will need to change settings. Click on the video that was approved and make the following changes:
          • (Client’s names) (event type) – (video type)
          • Choose a custom thumbnail (preferably featuring our logo)
          • For highlight films, social films & feature films, change the “Who can Watch” setting to “Anyone”. For Ceremony & Reception films, change the “What Can Watch” setting to “people with the private link”.
        3. Once these changes are made, the video should be ready to be sent off! Here is the email that you can use to send the footage to the client:
          • Hey (clients names),

            Your videos are complete & we are excited to get them into your hands! We have loved being a part of this time in your life – thank you again for choosing our team!

            Here is a link to your highlight film: (video link)
            You can use this link to share your video on social media & with your loved ones. There are no restrictions as the video is completely public.

            Here is a link to your (wedding or elopement) film: (video link)
            This link will only work for those who have the link. Feel free to share the link with whoever you would like to see it, but the video is not on an entirely public setting.

            You can download the video files straight from Vimeo if you would like to save the videos for personal use. We recommend downloading them & saving them to your computer so that you have a hard copy as well as the Vimeo copy.

            If you have not already & would like to leave us a review, it is SO helpful as we are growing and expanding. Like I explained earlier, if you copy & paste your review to all the platforms below, we will send you a 10% discount in our print shop! Here are the links to the places we can use reviews:

            The Knot: https://www.theknot.com/marketplace/the-remnant-collective-charlotte-nc-1085100

            Google: Google “The Remnant Collective” and leave a review there

            Facebook: https://www.facebook.com/pg/theremnantcollective/reviews/

            Thank you again for choosing our team and please let is know if there is anything else you need from us!

            Please do not hesitate to reach out with questions,
            (Your Name)
            Remnant Collective File Manager (& Photography Editor)

        Editing

        Editing Workflow:

        1. Upon being assigned to a job, you will need to wait until you hear from the file manager that the files are ready to begin the editing process.
        2. Find the files on our server, “TRCFS” – you can find the server under “Locations” in finder on an office computer.
          1. Go to TRC Client Material Storage
          2. Choose the year of the event
          3. Choose the event – it will be labeled by the year, name of the associate who shot the event & event type (examples: 05_05_KAILYN-Judy&TomWedding OR 12_30_ASHLEY-Caityln&JaredEngagement)
        3. Copy the event folder to your desktop or hard drive \ to begin the editing process – do not try to edit off the server as it will severely slow down your process.
        4. Create a catalogue specific to this job.
          1. Under the file that you just copied, create a new catalogue Titled “Catalogue-Couple’sNameEventType following the format of the original files (example: Catalogue-Just&TomWedding OR Catalogue-Caityln&JaredEngagement)
        5. Cull your images in either PhotoMechanic or Lightroom. You should have between 60-80 images an hour when there was one photographer and 70-100 per hour when there was a second involved.
          1. Be sure that you focus on emotion, real moments, and artistic compositions.
          2. Choose at least one image of every guest when possible.
          3. Include 1-2 of every formal photo (there should be 1-2 close ups and 1-2 wider shots for every formal)
          4. Include 1-2 of every group photo taken at the reception or anything outside of formal photos.
        6. Offload your chosen images into Lightroom if you culled in Photo Mechanic.
        7. Now, we edit! Follow the Stylistic Guideline below while editing.
          1. Use the presets under “User Presets” on the office computers. If you are a new editor, I will send you these presets to upload into your own Lightroom on your desktop for when working out of office.
        8. Edit Sneak peeks immediately (we try to get them out within 2 weeks of the job date) & finish the full gallery within 6 weeks of the event date.
        9. Export the files into the designated job folder.
          1. For elopements or adventure sessions, make sure all of your edited images are selected – For weddings, you will need to do this process broken into categories (look to step 3 to see how to export into categories for weddings).
          2. In the Lightroom menu go to file – export…
          3. Under “File Naming” select “Custom Name – Original File Number”, then under “custom text” write 3-5 keywords separated by dashes such as Venue-Style-Wedding (example: The Cabin Ridge Bohemian Elopement OR Mint Museum Classic Wedding)
          4. Under export location choose the original file that you copied onto your desktop / hard drive, then select “Put Into Subfolder” and either title the subfolder “Sneak Peeks” or “Full Gallery” depending on what you are exporting.
            1. If you are exporting wedding files, you will need to export into categories:
              • Details & Getting Ready
              • Wedding Party
              • Family
              • Ceremony
              • Reception
            2. To do this, you will need to create a “Full Gallery” folder under your project folder in finder & create subfolders titled according to these categories.
            3. Uncheck the “Put into Subfolder” box under “Export Location”.
            4. Select the photos from each individual category and export them into their category folder by choosing that specific folder.
          5. Export All Images
        10. Once your folders have exported, it is time to send off the files!
          1. Go to pic-time.com and log in using the username ashleysteffensphoto@gmail.com and the password marie1992
          2. Create a New Project
          3. Label the project using the format “couple name’s event” (example: Judy & Tom’s Wedding OR Caitlyn and Jared’s Engagement Photos)
          4. Press continue
          5. For Sneak Peeks, Add a scene titled “Sneak Peeks” and upload your sneak peeks. For Elopements or Adventure sessions, Add a scene titled “Full Gallery” and upload your full gallery. For Weddings add scenes according to the categories listed above and upload into the proper categories.
          6. Click Continue
          7. Leave the settings as the standard settings unless told otherwise.
          8. Click Continue 
          9. Once the previews are uploaded into pic-time, you can send off the files to the client / vendors.
            1. Under the job you are assigned to in Dubsado, you can find the clients Name & Email. Enter their information under the “Main Clients” section and send them one of these two emails (based on if it is a sneak peek or a full gallery):
              • SNEAK PEEK DELIVERY:

                Hey there {couple’s name},

                We have sneak peeks ready for you in your gallery! It was so much fun looking through your photos, you two are so adorable!

                We would love to hear some feedback from you! If you could leave a review, it is such a helpful tool for our team as we grow. If you copy & paste your review to all the platforms below, we will send you a 10% discount in our print shop! Here are the links to the places we can use reviews:

                The Knot: https://www.theknot.com/marketplace/the-remnant-collective-charlotte-nc-1085100

                Google: Google “The Remnant Collective” and leave a review there

                Facebook: https://www.facebook.com/pg/theremnantcollective/reviews/

                Please remember to credit @theremnantcollective every time you post an image from this gallery, not to alter any of your images (if you need changes please let us know and we will do our best to work with you) & to print any important prints through your online gallery. You have full printing rights to the images (which means you can print them anywhere you’d like), but we always suggest printing anything important through our gallery as it is the only way we can guarantee quality prints and low budget prints just wont do your professional photos justice!

                The rest of your images will be to you within 8 weeks of your session / event date. Please let us know if you have any questions or tweaks you’d like us to make!

                {Your Name)
                Your Remnant Collective Editor

              • FULL GALERY DELIVERY:

                Hey there {couple’s names},

                We have finished your gallery & I am so excited to get these images into your hands!

                If you have not already & would like to leave us a review, it is SO helpful as we are growing and expanding. Like I explained earlier, if you copy & paste your review to all the platforms below, we will send you a 10% discount in our print shop! Here are the links to the places we can use reviews:

                The Knot: https://www.theknot.com/marketplace/the-remnant-collective-charlotte-nc-1085100

                Google: Google “The Remnant Collective” and leave a review there

                Facebook: https://www.facebook.com/pg/theremnantcollective/reviews/

                As another reminder, please remember to credit @theremnantcollective every time you post an image from this gallery, not to alter any of your images (if you need changes please let us know and we will do our best to work with you) & to print any important prints through your online gallery. Remember, you have full printing rights to the images (which means you can print them anywhere you’d like), but we always suggest printing anything important through our gallery as it is the only way we can guarantee quality prints and low budget prints just wont do your professional photos justice!

                Thank you so much for choosing our team – we are so honored to be a part of this moment in time with you! Please let us know if there is anything else we can do for you!

                Sincerely,
                {Your Name}
                Your Remnant Collective Editor

            2. Under Photographers Invited enter all of the vendors and the associated TRC team members.
              • Always include:
                Darcy Nellis – info@theremnantcollective.com
                The Associate for the Job – FirstName@theremnantcollective.com
                Ashley Steffens – ashley@theremnantcollective.com
              • To find the vendors that need these images go to the forms tab under the Dubsado Job, select the “Wedding Questionnaire”, scroll down to the bottom, & find the vendors section. Try to find emails for all of the vendors and if you can’t find an email, just skip them for now.
            3. Send off the vendor images using these messages (based on if it is a sneak peek or a full gallery):
              • SNEAK PEEK DELIVERY:

                Hello Wonderful Vendors,

                We have completed {couple’s names} sneak peeks and are so excited to share them with all of you! It was great working with this team & we hope to work together again soon!

                We are always happy to share images with vendors, but we always like to give a few warnings about the appropriate use for these images:

                Please remember to always credit @theremnantcollective when posting. If we see any post with uncredited images of ours, we will have to ask you to take it down and will not be able to send future galleries your way. If the problem persists, we will be forced to take further action.

                Please also remember not to use these images for anything other than social media purposes. These images cannot be used for ads. If you would like to purchase an image for advertisement purposes, please contact info@theremnantcollective.com and we will inform you of how to move forward. Any commercial use of these images in illegal and will be taken as such.

                Again, we are happy to allow you to use these images on social media & loved working along side you all!

                Best wishes,
                {Your Name}
                Remnant Collective Editor

              • FULL GALLERY DELIVERY:

                Hello Wonderful Vendors,

                We have completed {couple’s names} images and would love to share them with you!

                Thank you so much for making this event what it was! We love seeing how all of the couple’s vendors came together to create something truly beautiful!

                We are always happy to share images with vendors, but we always like to give a few warnings about the appropriate use for these images:

                As a reminder, please remember to always credit @theremnantcollective when posting. If we see any post with uncredited images of ours, we will have to ask you to take it down and will not be able to send future galleries your way. If the problem persists, we will be forced to take further action.

                Please also remember not to use these images for anything other than social media purposes. These images cannot be used for ads. If you would like to purchase an image for advertisement purposes, please contact info@theremnantcollective.com and we will inform you of how to move forward. Any commercial use of these images in illegal and will be taken as such.

                Again, we are happy to allow you to use these images on social media & loved working along side you all!

                Best wishes,
                {Your Name}
                Remnant Collective Editor

          10. Replace the file under our server “TRCFS” with your updated folder. Zip the project folder so that there is the original folder & the zip version.
          11. Copy this folder to the proper place in our cloud storage (more information to come)

        Stylistic Guidelines:

        • COMING SOON

        For Videographers

        VIDEOGRAPHER’S CHECKLIST

        • Upon receiving a job, sign your sub-contract sent to you by the team’s community manager.
        • Send an introductory email within one week of booking introducing yourself to the client. You can find a canned email labeled “Videographer – Introduction Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • If your client purchased a “Love Story Film”, then be sure you check in with the head photographer so that you can plan a date for the engagement session, keeping you, the photographer & the client’s availability in mind.
        • Arrive one hour before the engagement session to hold an interview with the couple featuring their love story. You will be there for 2 1/2 hours between the 1 hour interview portion and the 1.5 hour engagement session where you will simply capture footage of the couple in motion during their engagement session. We will provide you with a list of questions to provoke thought and emotion as they tell their story through an interview.
        • Send a confirmation email to the client 10 days before the event. You can find a canned email labeled “Videographer – Confirmation Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • Arrive to the wedding 15 minutes early and do your best to stick to the schedule that the community manager created with the bride & groom.
        • Send a thumb drive with all of the files to Ashley Steffens at:
          026 Jay Street
          Suite B – 16
          Charlotte, NC 28208& Ashley will send the files to our editor. Please be sure to send a receipt to ashley@theremnantcollective.com in order to be compensated for the purchase of your thumb drive & shipping expenses.
        • Send a Thank You email to the client within a week after the event. You can find a canned email labeled “Videographer – Thank You Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • Complete all post-wedding questionnaires sent your way by our team.
        Love Story Interview Questions

        When recording the Love Story films, you will need to interview clients to collect more details about their story. The biggest priority is to create a safe space for your couples to share and be vulnerable, so don’t be afraid to connect and take 5-10 minutes just chatting and getting to know one another. Once you start the interview, feel free to ask more in depth questions alongside the standard questions to get a more thought provoking or emotional response. These questions are a guideline to a conversation that is to be had between you and the client. We want their whole experience to be personal & relational, so don’t be afraid to dig a little deeper in these questions.

        1. How did you and your fiancé meet?
          • Can you tell me how you felt about them upon that first meeting?
        2. When did you know you began falling in love with your fiancé?
          • Can you describe the scene to me as vividly as you can remember?
        3. What about the moment you knew you wanted to marry them – what sparked that?
        4. What are some of your favorite things about your fiancé?
          • What is unique about him / her that set them apart from others in your mind?
        5. If you could tell one funny (or meaningful depending on the mood & relationship) story about your relationship, what would it be?

        Feel free to expand on these questions and really learn about them! This is a starting place for a bigger conversation about WHY they love the person they’re marrying and HOW they fell in love.

        What we want covered through the interview:

        • WHO is this couple?
        • WHAT makes them unique / WHAT do they share?
        • WHY / HOW did they fall in love?
        Directing for Natural Clips with Movement

        We always aim for all of our clips to contain “movement and moments”. Basically what this means is that we want natural interactions. Direct your couple to cuddle together, give each other kisses, or use prompts taught to you in the Remnant Collective training. Please do not set up staged clips unless directly asked by the client or our administrative team to do so. Here are some examples of some prompts that will work for video clips & keep the natural feel we are looking for:

        • Walk to and from the camera while pulling each other back and forth and being silly.
        • Cuddle into each other, take a deep breath, think about why you love this person & then look at each other with that in mind.
        • Give him/her kisses anywhere but his/her lips! GO!
        • Take a few steps behind him/her then when you’re ready, sneak up on him/her and “Attack her with love”.

        We also ask that you try to focus on shots with camera movements / slow motion settings. Try not to stand still while shooting if possible, push in with a steady cam, circle the clients while they give each other snuggles, use a slider to get some steady camera movement. Get creative and think about ways to move the camera for beautiful shots! Our editor will be using mainly slow motion shots for the social and highlight films, so don’t forget to change your settings between moments that are more “artistic” in nature (to be filmed at high speed) and your more standard moments (like your ceremony, reception, speeches, reading letters, etc.).

        Creative Voiceover

        For every event, we will be recording at least one short creative voiceover. We will predetermine what this voiceover will be with the couple, so it will be unique to each couple. Typically the voiceover will consist of a poem, letters or creative writing. As their videographer, it is your job to record a voiceover that consists of emotion and inflection. Try to encourage each individual to really think about the person they’re about to marry & help them connect with their emotions before beginning the recording.

        Be sure that you are using either a lav mic or audio recording device in a quiet space to ensure high quality sound. Feel free to make an announcement that there needs to be silence or find a smaller space to record the audio. If you can record video at the same time, that is always ideal for post production.

        Partnering with your Remnant Collective Photographer

        Working with a photographer at weddings can be challenging. The nice thing about the Remnant Collective’s model is that we are all on the same team. The primary focus will always be the photographer – they will be the main one directing shots & making sure the schedule goes as planned. As the videographer, you are there to assist them in sticking to the schedule, but you will be capturing shots with movement as your photographer directs them. The nice thing about our style of photography is that it requires a lot of movement, which is great for video! If at any point you need to get a shot, you and your photographer should be working as a team and “taking turns”. As a videographer, you shouldn’t need to step in for every single pose, but if there are poses you know will look good while filmed in motion, feel free to tap the photographer on the shoulder to step in and get your shot as well. We will also try to schedule 10-15 minutes just for you and the couple so that you can get any shots with more camera movement (like you circling around the couple or using a steady cam to push in, etc.). 

        What to do on the Wedding Day

        Getting Ready & Detail Photography

        This portion of the day is a fun one. We like to approach the couple during this phase of the day like a friend. You may have already met your couple at an engagement session & if you have, this will be a little more natural. If not, just try to make small talk when appropriate & get to know them, but stay out of the way of conversations with the people that the bride & groom have chosen to be a part of their day. We want to approach them as a friend, but in all reality they have invited some of the most important people there for their big day, so we want to respect that and let them enjoy the people they’ve invited into this moment.

        Getting Ready with the Bride:

        1. Grab all of their “details” for photos. We will be sending the bride a month prep guide directing them to get items ready for these detail photos. All of the items should be in one place waiting for you, but they also may not be prepared if the bride didn’t have time, forgot, etc. If they are not prepared, ask the bride where to find everything and do your best to get everything together for the images.
        2. Choose a clean, well lit, safe spot for detail photos. Typically, a spot near a window for some beautiful side lighting is optimal. Sometimes the dress will need a slightly different spot than the other details, but usually you can find one general spot for all of the details. Keep in mind the style of the wedding. Think about the style, then find something that fits that feel as a background for the details (for example, for a more rustic feel you may want to find a wooden surface or objects available around the venue, etc.)
        3. Return all of the items back to where they were & make sure the bride is aware that you returned them.
        4. Look around the “getting ready” areas for natural smiles, laughter and interaction. Do your best to catch the real moments.
        5. We don’t focus heavily on hair & makeup shots, but it is always best to get a few as they are doing the finishing touches (if a bride & groom asks for these shots before the finishing touches, you can just tell them that we will be sure we get those when they are doing the final touches of hair and makeup unless they are specifically asking for earlier in the process).
        6. Ask the bride who she wants in the room with her when she gets dressed & ask everyone else to leave. 
        7. Find a window or natural light to use to accentuate what is happening – have them face their back to the light as you zip up the back of the dress, face towards the light as they put on jewelry, etc. You can also have them let people help them put on jewelry if they want to include more people (just let them do their own earrings, that can be awkward 😉 ). 
        8. Set up the bridesmaids and/or her dad for their first looks if applicable. We will send a questionnaire ahead of time so that we know if they want to include these moments, so you should know ahead of time. Set up the bridesmaids outside the getting ready area for their first look, capture that moment, then move them directly into their first look with their dad to capture that. Never rush either moment, but we want to keep the momentum moving right into their first look.

        Getting ready with the Groom:

        1. The groom should have all of his details put together for you, but if he doesn’t, gather all of the details – shoes, tie, bow tie, cuff links, watch or jewelry, etc. Be sure to ask him if there are any sentimental items he has that you can photograph for him.
        2. Choose a clean, well lit, safe spot for detail photos. Typically, a spot near a window for some beautiful side lighting is optimal. Sometimes the dress will need a slightly different spot than the other details, but usually you can find one general spot for all of the details. Keep in mind the style of the wedding. Think about the style, then find something that fits that feel as a background for the details (for example, for a more rustic feel you may want to find a wooden surface or objects available around the venue, etc.)
        3. Return all of the items back to where they were & make sure the groom is aware that you returned them.
        4. Have the groom put on his jacket, tie & shoes next to an ideal lighting situation (perhaps window light). Tell them to be aware of their facial expressions to avoid awkward looks their face as they get ready.
        5. Have the groom’s mom or someone of significant pin on the buttoner for the groom. They may need to fake this as most people don’t know how to properly pin on a buttoner.
        6. Look around the “getting ready” areas for natural smiles, laughter and interaction. Do your best to catch the real moments.

        First look

        We all know this is a HUGE moment on the wedding day. Try to be as unobtrusive as possible so that they can have their moment as independent of you as possible. Stand as far as possible (but where you can still get waist up shots so that you can see their expressions) & use a long lens. Remind them to relax, think about the commitment to this person they’re about to make & to focus on that & not the cameras.

        1. Get the groom set in his spot. If you need to leave him to grab the bride, you can do so but be sure you are as quick as possible as we all know he’s probably a little anxious! Tell him not to turn around under any circumstances until the brides comes up to him.
        2. Get the bride & bring her to the spot you have set up for their first look. Tell her to approach him from behind and to say hello in whatever way feels natural to her – you can give her ideas like to tap him on the shouldn’t, hug him from behind, just say hey – but tell her to do whatever feels most natural to her in that moment.
        3. Make sure you stay out of their way & let them enjoy this moment. Do not intrude until they look to you for direction.

        Bridal Party

        The bridal party photos can feel super awkward for most groups, so we try to keep it to 3 simple poses for the group photos. Make sure all of the guys empty their pant pockets & that all the ladies have their bouquets.

        Group Photos:

        1. Traditional: Have everyone line up shoulder to shoulder (their bodies will be diagonal to the camera). Tell the men to put their hands in their front pocket and for the girls to hold their flowers about belly button height (or down to their side) & to smile at the camera!
        2. Silly: Typically with younger couples, it’s fun to get a “silly” or fun shot. You can make this whatever you want, but my go-to is getting them all together surrounding the bride & groom, have the bride & groom kiss & have everyone else around them hoot & holler at them – this always makes for some fun expressions & laughter!
        3. Movement: We like to keep the theme of movement in photos true throughout, so one way we can do that is by getting the group to walk towards you (or to the side of you depending on the angle you are going for), interacting with one another and avoiding looking at the camera. Have the bride & groom hold hands as they walk towards you – tell them that they are the only ones who are allowed to look at you for a moment if they want to.

        One on One Photos:

        Have each bridesmaid take a photo with the bride and each groomsman take a photo with the groom. We typically take one traditional smiling photo and another “goofy” or sweet (like a hug) image. There isn’t a “right” way to do this necessarily. If the couple isn’t a fan of goofy photos, don’t make them do them. If they are up for it, you can give them ideas like look at each other and make a face, give a kiss on the cheek, give a hug, etc. – but tell each member of the bridal party to brainstorm before their turn so that the bride / groom doesn’t need to come up with a bunch of different pose ideas.

        Family Photos

        Family photos can be a bit of a headache, but we want to make it as enjoyable as possible. We will try to prepare a list for you to go off of in an order that makes sense. The bride & groom will also be getting a guide that will ask them to prepare their family beforehand about where to be & when so that we hopefully won’t be missing anyone. Here are some tips to make it go as smoothly as possible:

        • Take charge from the beginning in a kind, yet dominant way. Ask everyone to sit down and wait for their name to be called for their photos to try to make it go as quickly as possible for everyone.
        • If someone asks if they can go get a drink, ask them to please stay until the photos are over and they can get their drink after. We don’t want to be waiting on Uncle Bill to get his beer in order to finish up family photos.
        • If you have a second shooter, let them read off the list. While you are taking one photo, they can call out the names for the next picture so that they are “on deck” ready to jump in right after the current photo.
        • If you do not have a second shooter, see if a planner or family member can help call out the list in the order it is written for you.
        • Try not to take special requests or go out of order when possible. When you stick to the list, it is easier to make sure nothing is missed. Tell anyone who has special requests that after you are done with the list that was created with the bride and groom, you would be happy to ASK THE BRIDE AND GROOM if they would like to take the additional requested photos OR tell them that you would be happy to get any other group images at the reception.
        • Make sure all men empty their pockets.
        • Tell the women to stand with their hands to their sides and for men to put their hand in their front pant pocket.

        Ceremony

        THIS is why we are here – the celebration of two people coming together and making a commitment to one another. We have a few pointers for how to get the best images possible, but feel free to move around during a longer ceremony to get different angles & such.

        Photographers:

        We require all photographers to have two lenses on their person at all times during the ceremony (the second shooter can have only one). Please use one long lens and one wide lens for variety in your shots.

        1. The main photographer will crouch down in the front of the aisle to get everyone as they walk down the aisle. A second shooter should be crouched down behind the seats in the back capturing as they walk into the ceremony area.
        2. Once the bride & her dad (or escort) are down the aisle, the main photographer will step to the side to try to get a front view of dad handing off the bride, a handshake between the men, etc. & the second shooter can get any views from the back of the aisle. Try not to be too obtrusive in the front. Perhaps use your longer lens & stand completely to the side unless someone is directly in your way. There is always a balance of not getting in the way & finding the right shot – just do your best in the moment!
        3. Throughout the ceremony, try to stay towards the back of the aisle. If there is a very special or intimate moment, feel free to move up, but keep the videographers in mind when doing so. Many times it is best to move with a videographer so that you are both able to get those moments as you need. The second shooter will be moving around for more “creative” shots and angles, focusing on CROWD INTERACTION and EMOTION.
        4. For the first kiss & walking out down the aisle, the main photographer will be in the back & center of the center aisle and the second will get whatever other angle suit the situation best. It always helps me to turn on my Al Servo Mode when the couple is walking down the aisle so that I do not miss focus – but be sure you turn it off immediately after. 

        Videographers:

        • Cameras: You will have a 3 camera set up & sound to take care of during the ceremony.
          1. Establishing shot: One wide camera is the back corner of the ceremony set high on the tripod. Be sure this camera is running the entire time as a backup & establishing shot.
          2. Main videographer: the main videographer will ideally be on a glide cam or monopod moving up and down the center aisle with the main photographer. Try to keep this running as much as possible to be sure we have multiple angel to work with.
          3. Second Videographer: The Second Videographer should set up a tripod to the side so that the shot is a closer up shot of the bride & groom that allows us to see their expressions as they say their vows, do any ceremonial traditions, etc. The second videographer should be able to jump between the two cameras set on tripods & sound to be sure it is all still running.
        • Sound: Arrive to the ceremony location about 30 minutes before to make sure your sound is set. Please check levels and be sure everything is properly working before beginning the ceremony. You will need to mic up the groom and / or the officiant depending on the situation. If you can mixup both, great. If not, then the officiant is probably your best bet!

        Reception

        The reception is the time we can relax a bit, but we still need to be on guard for those special moments! 

        • Be sure to capture multiple angles / focal lengths of the first dances, cake cutting, speeches, and any other important moments. These are the moments it may be helpful to have both cameras on you.
        • Stay on guard. We have had complaints before about associates getting lazy at receptions. Be on your feet, capture interactions & stay alert.
        • You can take a break for dinner – no worries! Sit down & enjoy – no one likes having pictures or video taken while shoving food into their mouths! Try not to take longer than a 45 minute break for dinner, but  feel free to take 2-3 5-10 minute breaks as needed.

        Photographers:

        • After the first dances & speeches, feel free to put one camera away and work with your main camera.
        • For flash, we prefer that you use a bounce. I love the Mag Mod Bounce as it puts off better light than that little piece of paper that pops out of your flash, but if that is all you have it can work as well. You can also choose not to use a bounce and bounce the light off a white ceiling, wall, etc. to give a nice, full fill light to your images.

        Videographers:

        • It is usually best to plug into the DJ’s sound board. The other option is to use a directional mic during speeches, cake cutting, etc. if there is no way to plug into the sound board.
        • Typically using monopods and / or glide cams are ideal during the reception. Be sure both videographers are getting various angles and focal lengths for editing purposes.
        • The main videographer should remain close to the main photographer and the second videographer should remain close to the second photographer so that you are not all getting into each others shots. BUT, if you want to get a shot with movement, go for it. The photographers can typically shoot in between your movement shots as long as you keep them short and sweet.

        Couple Sessions

        Connecting with Couples

        The most important part of any couples session, whether it be an engagement session or a session with a bride & groom on their wedding day, is making sure they are comfortable.

        Engagement Sessions: Typically an engagement session is for the purpose of connecting with your client before their big day, so take the time to chat and get to know one another before you begin & in-between shots. Make it easy & casual – no need to rush from one thing to the next when you have 90 minutes for a session.

        Weddings & Elopements: For wedding day sessions, you will probably have 30 minutes max. Take your time, chat with the couple & make it personal – but there will be less room for stopping to talk. Hopefully you were able to connect with your couple before this point so there should be a level of comfort – if you have not, just do your best to make them comfortable and figure out what prompts and poses work best for them!

        Prompts and Movement

        We primarily like to work with prompts and movement to create natural interactions between the couples. We never want our photos to look stiff or posed, so keep your clients moving! Here are some sample prompts you can try during your session & we will continue to add more as we come up with them as a team!

        • Tell the guy to use his nose to draw a shape on her cheek & she has to guess what the shape it. You can also reverse this.
        • Have one sneak up on the other from behind and “attack them with love”.
        • Have them walk towards you, holding hands, being playful and pulling each other back and forth for movement.
        • Have them wrap their arms around one another, take a deep breath and let their bodies settle into one another.
        • Ask one to tell the other 3 things they love about them as they look into each others eyes.
        • Have one put their hand on the other’s face and slowly pull them in for a kiss as you cont down from 5 – they cannot kiss until you say 0. Be a stickler about this! Maybe even throw in a “1 and a half” to really make them wait for it and potentially get them to laugh.
        • We will be adding more!!! There are tons of options ;). 

        Elopements

        Elopements Checklist

        • Upon receiving a job, sign your sub-contract sent to you by the team’s community manager.
        • Send an introductory email within one week of booking introducing yourself to the client. You can find a canned email labeled “Photographer / Videographer – Introduction Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • Send a confirmation email to the client 10 days before the event. You can find a canned email labeled “Photographer / Videographer – Confirmation Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • Arrive to the elopement 15 minutes early and do your best to stick to the schedule that the community manager created with the bride & groom.
        • Send a thumb drive with all of the files from the wedding to Ashley Steffens at:
          4422 Simsbury Rd Apt B
          Charlotte NC, 28226
          & Ashley will send the files to our editor. Please be sure to send a receipt to ashley@theremnantcollective.com in order to be compensated for the purchase of your thumb drive & shipping expenses.
        • Send a Thank You email to the client within a week after the event. You can find a canned email labeled “Photographer / Videographer – Thank You Email” under the email tab of each individual job. Make the email personal, be sure it’s being sent to the right email address & check that there are no typos or grammatical errors.
        • Complete all post-wedding questionnaires sent your way by our team.

        Working an Elopement vs. a Wedding

        Elopements are definitely very different than a wedding. It is typically more laid back and there are almost always far less people – usually its just you, the officiant & the couple! 

        A typical 2-hour elopement session looks like:

        1. 15-minute ceremony
        2. 15-minutes of family photos / photos with guests
        3. 1-hour couple session (sometimes shorter depending on the amount of hiking involved)

        There will be times when clients add on more time. This can look like a variety of things, getting ready photos, another location or a dinner afterwards. Every elopement is slightly different, which is part of what makes them so fun!

        Destination Elopements

        Our partner elopement company is Destination Elopements. We absolutely love our partnership with them as it has helped us grow to this point. This is what their website says about their values and who they are:

        “Destination Elopements is an Asheville based company and though we plan small intimate weddings and elopements throughout the states we love calling Asheville home.
        In the past ten years couples have come to discover all the beauty, adventure and amazing venues and spaces to plan their elopement are small intimate wedding.
        Enjoy the slide show up above of some of our favorite locations and venues.

        Packages in Asheville start at $350.00 and each package is customized to fit your budget and vision.
        We will be forever grateful that Asheville is our hometown.”

        Thank you so much for being a part of this thing! You all rock 😉